DHL SUPPLY WATCH

Failure at a critical supplier can stop production, delay delivery or create costly and long lasting reputational damage. But in today’s complex, multi-tiered global supply chains, those risks often remain hidden until the damage is done. DHL Supply Watch uses sophisticated machine learning technology to automate and accelerate the task of identifying and interpreting the early indicators of supplier distress.

THE ADVANCED EARLY-WARNING SYSTEM TO MITIGATE SUPPLIER FINANCIAL, STABILITY AND COMPLIANCE RISKS

Many organizations have been caught out by supplier problems, from material shortages to poor labor practices or criminal investigations. Missing from those organizations’ risk management and business continuity planning processes was an effective supplier monitoring strategy: means to find, evaluate and act upon the available information before problems spiraled. DHL Supply Watch fills that gap.

 

Supplier monitoring to mitigate risks

Resilience360 Supply Watch uses advanced Machine Learning (ML) and Natural Language Processing (NLP) technologies to analyze diverse data sources for tell-tale indicators of potential supplier problems. Unlike conventional search approaches, Supply Watch understands how people talk about risk-relevant events and situations. The system’s ML and NLP algorithms have been developed by leading linguistics experts and data scientists to identify both the content and the context of online discussion in multiple languages.

And unlike conventional financial risk analysis tools, which may take weeks or months to identify relevant events, Supply Watch operates in near-real time, 24 hours a day, seven days a week. The system monitors up to 8 million posts every day from more than 300,000 online and social media sources. That’s around 80 percent of the world’s publicly available data.

Using Supply Watch is simple. Provide the system with details of the names of your suppliers and it does the rest, automatically identifying relevant information, generating alerts and tracking the development of issues over time.

Because Supply Watch is fully integrated into the rest of the Resilience360 supply chain risk management platform, users can populate the system with information extracted from their existing Resilience360 supply network models, or use the Resilience360 Transparency Portal to identify multi-tier suppliers and collect critical information on business continuity plans.

Detect and mitigate potential supply disruptions before they happen
Focus your compliance, audit and risk management activities on the most relevant suppliers
Prevent reputational loss by addressing emerging issues quickly
Identify supplier non-compliance with financial, safety, environmental and labor regulations

FULL SPECTRUM SUPPLIER MONITORING

Financial

Profit warnings, layoffs, site closures

Management

Leadership and staffing changes, M&A activity

Crime and impropriety

Bribery allegations, breaches of contract, misconduct investigations, counterfeiting, tax evasion

Security

Burglary, theft, piracy, vandalism, cyber-security

Environmental

Pollution, conflict minerals, climate change, environmental damage

Social

Protests and activism, violence

Labor

Strikes and disputes, harassment, health and safety breaches, unfair practices, child labor

Quality

Defects, recalls, customer complaints

Supply

Disruption, delay, shortages, fire, flooding

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